It is recognised that what makes Alt-na-Craig exceptional is its staff, and in particular, their professionalism, warmth, and willingness to help to deliver the best quality of care to the residents. That applies across the board from the domestics, who clean the home, to the laundry, to the maintenance and gardening team, to the carers, to the nurses, to the chef and his team, to the recreational therapists and to the manager. They all have a common aim, and that is to deliver top quality care to the residents.

Staff Training

Alt-Na-Craig is an Approved Centre, which offers certificated Scotvec training to all key workers.  It is recognised that to achieve excellence there has to be individual personal development, and to achieve that,  there is programme of continuous training which is provided to all. This ensures that each member of staff has the necessary skills and knowledge to carry out their duties competently. It also ensures the provision of a high standard of service at all times. All employees undertake training in Health and Safety, Equal Opportunities, Infection Control, Safe Food Handling, Moving and Assisting, Fire Safety, Falls Awareness, and Dementia.

Management operate an open door policy, and are always available to discuss any issues or concerns which a resident or his or her family may have. The owner of the company is Sheena Caplan who, since the opening of Alt-Na-Craig in 1999, has dedicated her professional skills to providing a high standard of service within an environment which has excellent, high quality accommodation. She provides support to the Manager and has an active involvement in the day to day running of Alt-Na-Craig.

The Manager, Elaine Torbet, has a wealth of experience and has overall responsibility for the day-to-day management of the Care Home. Her prime responsibility is looking after all aspects of the residents' welfare.  She is totally committed to ensuring the residents of Altnacraig receive the highest standard of care and service. 


Whatever your question or query, please contact us, We are here to help whatever way we can.